{"id":518,"date":"2026-04-16T06:01:04","date_gmt":"2026-04-16T03:01:04","guid":{"rendered":"https:\/\/mzingaislamicbooks.com\/?page_id=518"},"modified":"2026-04-16T06:01:05","modified_gmt":"2026-04-16T03:01:05","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/mzingaislamicbooks.com\/sw\/refund-policy\/","title":{"rendered":"Sera ya Urejeshaji wa Fedha"},"content":{"rendered":"<p><strong>Sera ya Urejeshaji wa Fedha<\/strong><\/p>\n\n\n\n<p>Asante kwa kununua kutoka Mzinga Islamic Books.<\/p>\n\n\n\n<p><strong>1. Aina za Bidhaa<\/strong><br>Tunatoa bidhaa za kidijitali (eBooks\/PDF) pamoja na vitabu vya kuchapishwa (nakala halisi zinazoweza kusafirishwa duniani kote).<\/p>\n\n\n\n<p><strong>2. Bidhaa za Kidijitali (eBooks\/PDF)<\/strong><br>Kutokana na asili ya bidhaa za kidijitali, mauzo yote ni ya mwisho na hayarejeshwi fedha mara bidhaa inapowasilishwa, kufunguliwa, au kupakuliwa.<\/p>\n\n\n\n<p><strong>3. Vitabu vya Kuchapishwa (Bidhaa Halisi)<\/strong><br>Tunakubali maombi ya kurejeshewa fedha au kubadilishiwa kitabu cha kuchapishwa chini ya masharti yafuatayo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kitabu kiliharibika wakati wa usafirishaji.<\/li>\n\n\n\n<li>Umepokea kitabu kisicho sahihi.<\/li>\n<\/ul>\n\n\n\n<p>Ili kustahili kurejeshewa fedha au kubadilishiwa bidhaa, ni lazima uwasiliane nasi ndani ya siku 3 tangu kupokea bidhaa na utoe ushahidi wa wazi, kama vile picha.<\/p>\n\n\n\n<p><strong>4. Hali Ambazo Hazistahili Kurejeshewa Fedha<\/strong><br>Fedha hazitarejeshwa katika hali zifuatazo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kubadili uamuzi baada ya kufanya ununuzi.<\/li>\n\n\n\n<li>Mteja kutoa anwani isiyo sahihi ya usafirishaji.<\/li>\n\n\n\n<li>Ucheleweshaji unaosababishwa na kampuni za usafirishaji au taratibu za forodha.<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Utaratibu wa Kurejesha Fedha<\/strong><br>Iwapo ombi lako litakubaliwa, tutafanya mojawapo ya yafuatayo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kubadilisha bidhaa hiyo, au<\/li>\n\n\n\n<li>Kurejesha fedha kupitia njia ileile ya malipo iliyotumika wakati wa ununuzi.<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Huduma kwa Wateja<\/strong><br>Ukikumbana na changamoto yoyote, tafadhali wasiliana nasi ili tukusaidie.<\/p>\n\n\n\n<p><strong>7. Mawasiliano<\/strong><br>Mzinga Islamic Books<br>Dar es Salaam, Tanzania<br>Email: <a href=\"mailto:info@mzingaislamicbooks.com\">info@mzingaislamicbooks.com<\/a><br>Phone: +255 741 129 970 \/ +255 690 119 970<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Thank you for purchasing from Mzinga Islamic Books. 1. Nature of ProductsWe offer both digital products (eBooks\/PDFs) and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-518","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Refund Policy Thank you for purchasing from Mzinga Islamic Books. 1. 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